OKI Data Australia Pty Ltd ACN 140 212 335 (OKI) recognises the importance of your privacy and that you have rights under Australian law in relation to the manner in which your personal information is collected, used, managed and disclosed. OKI is committed to compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act) and to dealing with your personal information in an open and transparent way. OKI recognises that it is bound by Division 3 of Part IIIA of the Privacy Act, which governs the handling of credit information, credit eligibility information and other credit related information by credit providers where it receives personal information from you in its capacity as credit providers.
The Privacy Act 1988 (Cth) and the Australian Privacy Principles, govern the way in which OKI collects, uses, disclose, stores, secures and disposes of your personal information (defined below). We also comply with the Spam Act 2003 (Cth) which imposes restrictions on sending emails and other types of commercial electronic messages.
2. How to Contact us
Your privacy is very important to us. For that reason please read the following details carefully and get in contact with us if you have any questions. You can contact our Privacy Officer on: Telephone: 02 8071 0000 Email: email@example.com
3. Scope of the policy
5. What kind of information do we collect and hold?
Examples of information we may collect and hold are: Your name and contact details, such as your mailing address, email address, telephone number and fax number; - Your gender, birth date and occupation; - Your company name (where applicable) and contact details such as your company mailing and delivery address, email address, telephone number, fax number and the number of employees in your company; - The date and time when you access our website; - The name of the domain from which you access the internet; and - The internet address of the website from which you linked to our website. Wherever lawful and practicable, we will give you an option of not identifying yourself or using a pseudonym to enter into transaction with us. However, in these circumstances we may not be able to provide certain services or products to you. Where you apply to receive credit from us or offer to act as guarantor in relation to the provision of credit by us to another individual, we may collect your information from a credit reporting body or credit providers or through your use of our services and products for the purposes of assessing your application such as: - Credit information, i.e. personal information about you which relates to your credit history and includes, but is not limited to, your identification information, information about your credit liability, repayment history and solvency, any defaults which you may have committed and any court proceedings in which you have been involved; and - Credit-related personal information, i.e. all types of credit related personal information covered under the Privacy Act, including credit information, credit eligibility information, CP derived information and CRB derived information. Including: - that OKI provides you with credit; - the type of credit which you hold; - the amount of credit provided by OKI; - the terms and conditions of your credit; - when your credit account is opened and closed; - information about a serious infringement (e.g. fraudulent behaviour or evasion of your repayment obligations); - default information
6. Why do we collect and hold your personal information?
We collect your personal information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. We collect and hold your personal information for the following purposes: - Responding to customer queries; - Filling customer orders and fulfilling obligations under sale and purchase contracts; - Providing services related to our business, such as warranty and after sales services; - Maintaining customer records; - Providing information about services, products and special promotions or competitions; - Obtaining opinions about particular products and services; - Recording statistical data for marketing and analysis purposes; - Assessing your suitability for credit or to act as guarantor in relation to the provision of credit. Where your personal information is used for general (including direct) marketing purposes, we may contact you with information about our products and services which we think may be of interest to you, and for adapting out product and services to your requirements, market research and planning purposes. You may withhold your permission from that use by unsubscribing from our mailing list or in writing. We may use your personal information in our computerised customer management system. We collect your credit-related personal information to produce an analysis of your credit eligibility, including your capacity to meet your repayment obligations, so as to assist us in considering your application for credit or your offer to act as guarantor, and to assist you in meeting your credit obligations.
7. How do we collect your personal information?
8. When do we use and disclose your personal information?
9. Promotional communications
If we indicate that your personal information may be used for general (including direct) marketing purposes, we will give you the opportunity to withhold your permission for that use and respect your wishes. If you indicate that you have no objection, your information may be made available to our computerised customer management system. It will then be used to contact you with information about products and services we think may be of interest to you, as well as for adapting our products and services to your requirements, for market research and planning purposes, and for any other purposes for which it was expressly or obviously collected. If you prefer not to receive promotional information from us, please let us know by clicking on the “unsubscribe link” at the bottom of any of our communication.
Wherever it is lawful and practicable, OKI will give you the option of not identifying yourself or of using a pseudonym when entering into transactions with OKI or dealing with OKI in relation to a particular matter. However, OKI may be unable to provide certain services or products to you unless you provide us with your correct details and disclose your identity. .
OKI will take reasonable steps to protect any personal information (including credit related personal information) which it holds. OKI may store personal information either physically or electronically in the following ways: - On electronic databases; or - In a secure location, including lockable storage with access only to authorised personnel. Personal information that is no longer required will be destroyed or de-identified (where appropriate), unless OKI is required to retain the information under any applicable legislation or a court/tribunal order.
12. Disclosure of personal information to third party recipients
Any personal information we collect about you may be transmitted to OKI’s parent company located in Japan, another OKI subsidiary, or to a collaborator and OKI's behalf, but will never be sent to anybody else without your express consent. It will not be sent outside of Australia unless the recipient agrees with us to protect it and treat it as if the recipient had the same obligations in respect of it as we have in Australia. .
13. How do we store and secure your personal information?
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. We also take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Where practicable we implement measures to require organisations to whom disclosure is made to comply with the Privacy Act. If a third party is given access to personal information we take reasonable steps to ensure that the information is held securely and used only for the purpose of providing the relevant service or activity. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information unless required under law. However, most of the personal information is or will be stored in files which will be kept by us for a minimum of 7 years.
14. How do you access your personal information?
You have the right to access your personal information unless we are permitted by law to withhold that information. Any requests for access to your personal information should be made to us in writing. You also have the right to request the correction of any of your personal information which is inaccurate, incomplete or not current. Any request for correction of your personal information should also be made in writing. We will endeavour to respond to your request as soon as reasonably possible. In some circumstances it may be appropriate and lawful for us to deny access, including if: - Providing access would have an unreasonable impact on the privacy of another individual; - The request is frivolous or vexatious; - The information relates to existing or anticipated legal proceedings between you and us and the information would not be accessible by the process of legal discovery in those proceedings; - We have reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions or activities has been, is being or may be engaged in; and giving access would be likely to prejudice the taking of appropriate action in relation to the matter; - Providing access would be unlawful or if denying access is required or authorised under Australian law or a court/tribunal order; - Giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or - Giving access would reveal evaluative information generated by us in connection with a commercially sensitive decision-making process. Where we refuse access, we will notify you in writing as to why the request has been refused and how you may complain about the refusal - on electronic databases; or - in a secure location, including lockable storage with access only to authorised personnel. Personal information that is no longer required will be destroyed or, where appropriate, be de-identified, unless OKI is required to retain the information under an Australian law or court/tribunal order.
15. Further information and complaints